Contact us
hello@kindlaundry.com
If your product is damaged or defective, please kindly email us with the subject line “Return: Damage or Defected item with your order #” along with a photograph so we can immediately look into sending you a new one. Once we receive your information and it is sufficient, we will reship a new one within 2 business days.
If you're not satisfied with our product for any reason, simply email us for a full refund. Refunds are only accepted within 14 days of product receipt. Original shipping costs are non-refundable and customers are responsible for the return shipping costs.
If you have further inquiries, please contact: hello@kindlaundry.com
About Us:
Kind Laundry is a purpose-driven company committed to two primary missions: eliminating single-use plastic pollution through zero-waste, recyclable packaging, and promoting a self-care ritual with the use of high-quality, plant-based, non-toxic products.
Sustainability guides our practices across product innovation, ingredient sourcing, and logistics. In a laundry care market often fraught with health risks, we prioritize transparency, offering formulations free from fillers, dyes, and toxins. Within three years, we've diverted over 500,000 single-use plastic jugs from landfills and donated 23,000+ laundry detergent sheets to Canadian animal shelters. With Kind Laundry, every wash is a kinder choice.
Founders Angie and Bernard wanted to find ways to help inspire people to make more conscious choices for themselves and the planet, and the sustainability of self care should go hand-in hand. The laundry category was outdated and mostly dominated by conventional detergents on the shelves that were stored in single-use plastics and filled with chemicals so they set out to create something that is a more sustainable and safer alternative for people, pets, and the planet.
